Investor Loan Services provided a quick and seamless conversion of my notes. We insisted on a servicer who would not only take care of the day-to-day business transactions associated with our notes, but who would also take care of our Borrowers through excellent customer service. We found all of this and more with Investor Loan 
Services
Investor Loan Services, Inc. offers streamlined loan servicing options specifically designed to efficiently manage the Investors' portfolios. We provide Investors with a customized loan servicing function designed as an extension of their existing business operations, helping maximize revenue, optimize management controls and provide exceptional customer service. We provide:
- An experienced and trained staff to professionally handle customer service inquiries both in English and Spanish
- A toll-free customer service number
- Immediate access to account information
- A state of the art loan servicing platform to manage account information
- Payment coupons to improve timely payments and collection of late fees
- A 15 day payment reminder notice
- Scheduled past due letters on delinquent accounts
- An archived transaction history on borrower accounts
- Borrower correspondence on each account to document communication and collection activities
- Continuous account updating of borrower information
- Account statements for borrower status reports or payoff inquiries
- Complete IRS annual reporting for 1098’s
- Professional services for loan documentation, administration of contract assignments and note assumptions
Investor Benefits
Investor Loan Services, Inc. offers a streamlined loan servicing option specifically designed to save time for the Investor while maximizing revenue. We provide:
- Access to professional and trained loan servicing staff
- Detailed reports of portfolio activity
- Scheduled past due letters on delinquent accounts
- Professional services for loan documentation, collection and foreclosure
- Property tax services to verify timely payment of taxes by borrower
- Increased revenue and reduced overhead cost
- Off site processing and third party customer service
- Maximized investment return (daily or monthly accrual methods)
- Professional Management Reports for Investor Controls (trial balance, delinquency reports, disbursement journal, etc.)
- On demand account information
- Professional reporting to financing partners
- IRS annual reporting for 1098's
- Assistance in compliance with all applicable local, state and federal laws and regulations
- Excellent audit trail for the Investor and customer
- Time for the Investor to pursue other business opportunities
- Tax and insurance escrow functions
Services For Your Borrower
Investor Loan Services, Inc. will act as the complete loan servicing provider to your borrower. We streamline the loan servicing process while maintaining accurate and detailed borrower records. We will manage all account information and provide immediate access to virtually anything your borrower may need. We provide:
- Trained staff to handle customer service inquiries professionally, both in English and Spanish
- Payment coupons to improve timely payment and collection of late fees
- Scheduled past due letters on delinquent accounts
- Archived transaction history on borrower accounts
- Borrower correspondence on each account to document communication and collection activities
- Administer flags on borrower accounts for various purposes (bankruptcy, taxes, no payments accepted, fees due to Investor, etc.)
- Continuous account updating of borrower information
- Account statement for borrower status reports or payoff inquiries
- Year-end tax and interest statements (1098's)