Investor Loan Services, Inc.
Privacy Policy

Investor Loan Services, Inc. recognizes the importance you place on your privacy and the confidentiality of your financial and personal information. That is why we are committed to safeguarding the confidentiality, integrity, and security of personal information of our past, current and prospective customers.

Our Privacy Policy describes how we collect, use, protect and dispose of your information. We believe that protecting your privacy is an important part of the customer service that you expect from us and one that we are committed to providing to you.

At Investor Loan Services, Inc., we value the trust you have placed in us and we work hard to honor that trust.

Highlights of Our Commitment To You

  • We do not sell customer information to third parties.
  • We do not share customer information with outside parties who may wish to market their products to you.
  • We take measures to safeguard your information.
  • We are committed to protecting your customer information in every transaction.
  • We are committed to helping you protect your privacy.

How We Protect And Use Customer Information

  1. We start by safeguarding the security and integrity of customer information.
    Investor Loan Services, Inc. is committed to protecting the security and integrity of our customer information through procedures and technology designed specifically for this purpose.

    • We limit employee access to customer information to those who have a business reason to know this information. Employees are bound by our Confidentiality Statement, which includes standards to protect customer information.
    • We maintain policies and procedures covering the proper physical security of the workplace and customer records.
    • We use technological means (such as backup files, virus detection and eradications software, firewalls and other computer software and hardware) to protect against unauthorized access or alterations to customer data.
    • We dispose of business records that contain personal identifying customer information modifying, erasing or shredding the information by making it unreadable or undecipherable.
  2. Investor Loan Services, Inc. collects and maintains customer information as part of servicing your account. We collect information about you from a variety of sources such as:

    • Information you provide to us.
    • Information about your transactions with us.
    • Information the lender provides to us.
    • Information from public records.
  3. The customer information we collect is used to service your accounts. Information may be used by Investor Loan Services, Inc. as well as authorized third parties for purposes such as:

    • To protect your accounts from unauthorized access or identity theft.
    • To process your requests.
    • To service your accounts.
    • To keep you informed.
    • Compliance with government reporting.
  4. We do not share information with outside parties who may wish to market their products to you. We may disclose information we collect, as described above, with nonaffiliated third parties that are acting on our behalf or on the behalf of your lender, including:

    Companies that perform support services for us, such as data processors, technical systems consultants and programmers, attorneys, accountants, etc.

    There are other situations when we may disclose the customer information we collect to third parties as permitted or required by law. Third parties could include government entities, courts or other entities (in response to subpoenas, and other legal processes), etc. and with those whom you have requested us to share information.

    This disclosure applies to customers who have, or have had, a customer relationship with Investor Loan Services, Inc. The policies and practices described in this statement are subject to change, but we will continue to communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding this subject.